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Edelweiss General Insurance
250+ Plans 18 Insurance Companies
₹ 5 Lakh Coverage @ ₹ 10/day
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Edelweiss General Insurance

Edelweiss General Insurance Company Ltd. offers four different insurance products: Motor, Health, Home and Loan Protection insurance. It stands to be one of the famous companies that provide insurance products in India today. This reputable company was incorporated in March 2016 and since then has been offering insurance solutions in all four of these segments.

Edelweiss has, as a brand, existed for longer than that. Edelweiss General Insurance Company stems from Edelweiss Financial Services, which mainly deals with finance and asset management.

Edelweiss General Insurance: Present Position

Edelweiss General Insurance Co. Ltd. aims to bridge the gap between customer requirements and the service provided by the insurance company by providing the best products, world-class customer services and an effortless building of a long-term relationship which is beneficial to both parties at the same time. Its main goal is to understand the pulse of the customer. The supply and service of the insurance company are to meet the real-time basis needs of all its customers and to deliver what they consider to be the best measures to provide utmost customer satisfaction and deliver products that are most useful and trending in the field of insurance these days.

  • 2578 plus Network Hospitals
  • Incurred Claims Ratio of 115%
  • COVID 19 Coverage
  • Health Check-up for claim-free year
  • Lifelong Renewability
  • Dedicated Claim Settlement Department
  • It has its registered corporate offices in Mumbai, Bangalore, Delhi, Kolkata, Pune and Ahmedabad
  • It offers bike insurance, car insurance, home insurance, loan protection and health insurance etc.
  • It offers cashless repair services in 1000 garages
  • Minimum documentation is required to settle claims within its in-house team of dedicated personnel who work diligently towards the claims process of all kinds of general insurances that come under Edelweiss
  • It has won multiple awards and recognitions
  • It has a large customer base and testimonials of satisfied customers with brilliant reviews and ratings.

Edelweiss General Insurance: Product and Services

The main two categories under which the insurer offers insurance solutions are health and motor. The insurer makes its products easily available online to maintain the comfort of its customers. Both these plans offer comprehensive coverage through their various plan options. Let’s have a glance here:

Edelweiss Health Insurance 

The Health Insurance policy offered by Edelweiss General Insurance comes in three different variants.

  • Silver plan
  • Gold plan
  • Platinum Plan

The minimum entry age for all three plans is 3 months. The maximum age for the silver and gold plans in 65 years of age, while there is no age cap for the platinum plan. In cases of renewal, there is no age limit for all three plans. The health insurance can be renewed at any point during the lifetime of the policyholder.

The policy terms for all three plans are 1,2 or 3 years, as suitable to the policyholder. The premium payment options for all three plans are single. This means the premium has to be paid at one go.

There are family floater options for all three plans. These would be:

  • 1 adult + 1 child
  • 1 adult + 2 children
  • 1 adult + 3 children
  • 2 adults
  • 2 adults + 1 children
  • 2 adults + 2 children
  • 2 adults + 3 children

The family floater combinations are very convenient and fit in easily with all kinds of family structures.

A maximum of 8 individuals can be covered under 1 policy. If the number of people an individual wants to insure exceeds the number of 8, then a new plan will have to be bought. The said individuals that can be covered will have to be the close relatives or in-laws of the individual. The relationships covered are:

  • Self
  • Spouse
  • Dependent children
  • Dependent parents
  • Dependent parent-in-laws
  • Sister
  • Brother
  • Grandmother
  • Grandfather
  • Any other relationship that is considered valid

Edelweiss Motor Insurance

Motor insurance from Edelweiss is offered for two-wheelers and four-wheelers. In the event of a car or two-wheeler accident, the insurance company shall indemnify the insurance holder from all amounts that he/she is liable to pay in the form of:

  • Death or injury caused, to the extent of the provisions made by the Motor Vehicles Act.
  • Damage to property limited to the amount of Rs 7,50,000

The company shall pay compensation up to an amount of Rs 2,00,000 in the following circumstances:

  • Injury/death caused to the owner or driver of the vehicle colliding with the vehicle owned by the policyholder
  • Injury/death caused to a passenger while entering or travelling in a vehicle owned by the policyholder
  • The accident has to be external and visible
  • An injury that will result in certain events within 6 calendar months from the date of said injury -
  • Death - 100%
  • Loss of two limbs, or sight from both eyes, of loss of one limb and one eye- 100%
  • Loss of limb or sight of one eye- 50%
  • Permanent disability in other areas that are not mentioned above- 100%

The insurance company indemnifies the policyholder under the following circumstances:

  • Fire or explosion, caused by self-ignition or lightening
  • Burglary or theft
  • External accidents
  • Malicious act by an outsider
  • Riots and strikes
  • Earthquake
  • Flood, typhoon, hurricane, storm and other extreme weather phenomena
  • Terrorist acts
  • Shipping or transit by rail, road, waterway elevator or by air
  • Landslides and rockslides

Besides the limitations listed down in the schedule, the policyholder is indemnified by Edelweiss General Insurance for any accidents caused by a vehicle owned by him/her where he/she would be legally liable to pay compensation, in the following circumstances:

  • In the event of death/injury caused to the occupants of a vehicle owned by the policyholder, the insured will not be legally liable to pay any compensation that is more than the requirements laid down by the Motor Vehicles Act.
  • Any damage to property not owned or in the custody of the insured.

The insurance company shall pay an amount that does not exceed Rs 2,00,000 to the owner/driver of any vehicle that is in direct contact with the insured vehicle. This contact may be in the form of a Collison of two vehicles, or even in cases where the injured party was driving, mounting or dismounting from the vehicle. Travelling in the insured vehicle during the time of an accident that causes the co-driver or passenger an injury shall also qualify. Any injury that is violent and externally visible, and that only takes place due to direct contact involving the insured vehicle and not due to other reasons, shall be considered. These injuries may escalate into serious disabilities, and if it does so within a period of 6 months, the insurance company will pay compensation according to the following guidelines:

  • Death- 100%
  • Loss of two limbs or the sight of two eyes or one limb and one eye- 100%
  • Loss of one limb or the sight of one eye-50%
  • Permanent disabilities that result from the injury and are not mentioned above- 100%

Renewal of Edelweiss General Insurance Policy

In order to avail the policy benefits regularly, the policy has to be renewed on time. Edelweiss General Insurance can be renewed online easily with

How to Renew Edelweiss Health Insurance?

Edelweiss General Insurance plans can be renewed online, through the official website of the To renew the policy just visit the website, go to the ‘Renew’ option on the home page, provide necessary information about the plan and pay the premiums online. The renewed policy will be mailed to the registered email Id.

 Certain things to remember before renewing the health policy:

  • Always renew before the due date. Although a grace period of 30 days is allowed by the insurance company, this time period is full of risks. If there is any claim arising during this period wherein the previous policy has expired, and the new policy is not in force, the company will not be liable to pay for the same. So, it is always suggested to renew the policy before the due date.
  • Review the requirement of the health insurance – if there is a need to enhance the sum insured or to purchase add-ons like a personal accident or critical illness depending on the physical and mental health of the insured, it should be done now, at the time of renewal.
  • The insured must always check for changes, modifications and updates in the new terms and conditions as there could be a change which may or may not be suitable as per the individual needs of the insured.

Documents for Renewal for Health Insurance

  • Medical tests
  • Proof of Identity
  • Previous Policy Number and expiry date.
  • Payment to be done online – relevant information to be kept handy.

How to Renew Edelweiss Motor Insurance?

Edelweiss General Insurance plans can be renewed online, by cheque or a demand draft. This would usually include the payment of the perfume within the grace period, along with the top standing premiums and penalties.

Documents for Renewal for Motor Insurance:

  • Vehicle Policy Document
  • Identity Proof and other personal details of the policyholder like date of birth, gender, occupation, address, etc.
  • Driving license of the policyholder and the RC – Registration Certificate
  • The previous Policy Number
  • Online Payment details to be kept handy while making the payment

Claim Process of Edelweiss General Insurance

Edelweiss general insurance can be claimed as cashless or reimbursement claim for both health and motor insurance.

How to Claim Edelweiss Health Insurance Policy?

The common claim steps are as mentioned below:

  • Call on helpline-1800 12000 and let them know about wanting to file for a claim, regardless of whether it is an emergency or a planned appointment.
  • Follow the cashless procedure at the hospital and wait for the claim approval.
  • Depending on the information provided by the insured, they will either make a payment to the policyholder if the payment has already been made to the hospital, or directly pay the hospital or clinic in question.
  • In case of a reimbursement claim, pay the bills initially and register a claim under reimbursement category and submit the necessary documents.
  • Based on the claim verification, the insurer will pay the claimed amount.

Documents for the Health Insurance Claim

The following documents are required to claim Edelweiss health insurance policy:

  • Claim form duly filled
  • Report of medical investigation
  • Preauthorization request
  • All consultation, certificate and reference slips from the doctors
  • Discharge summary
  • OT reports and bills
  • Pharmacy and drugs bills
  • Police Fir
  • MLC report
  • Hospital break up and the final bill
  • Other relevant documents

Claim Process for Motor Insurance

To claim Edelweiss motor insurance, one has to follow the below steps:

  • Call the insurance company immediately on the event of any mishap to the vehicle.
  • Provide complete information.
  • Provide details from the policyholder’s vehicle documents
  • If required, a police complaint needs to be filed.
  • A professional will be assigned by the insurer to estimate the damage and sort the matter further.
  • They will initiate the process and settle the claim.

Common Documents for Claim for Motor Insurance

  • Claim form duly filled
  • Documents proving identity
  • Name, Policy Number, Driver’s License
  • Date and time of the accident
  • FIR Copy
  • An estimate of repair work
  • Fitness certificate, Permit, Load Challan, Road Tax Receipts (commercial vehicle)

Documents in case of accident:

  • Death Certificate
  • Legal Heir certificate
  • Post-mortem report
  • Certificate of disability

Documents in case of theft

  • All original keys and documents
  • Police FIR
  • RTO Transfer papers
  • NOC from the financer
  • Subrogation letter, Discharge voucher and Indemnity Bond

Premium Payment Process of Edelweiss General Insurance

Edelweiss General Insurance can be bought online or offline easily. However, online buying process is recommended. One can buy the policy from as well.

For example, in the event of purchasing a car insurance policy, the individual will have to input details of the type, make and model of the car, the type of fuel used and details about himself/herself as well, and then click on the ‘submit’ button. This will enable another page to open up, which will list the number of plans available, including the ones that suit the best.

Upon selection of the policy best suited to his/her preferences and needs, the policyholder will then proceed to make an Edelweiss General Insurance online payment. This takes care of the premium payment.

In cases of acquiring health insurance, the potential policyholder will have to list down details about his family and himself and also disclose the sum of money required. The policyholder will then click on ‘Quick Buy’ and proceed to make the premium payments.

Edelweiss General Offline Payment

This can be done by visiting the nearest valid Edelweiss General Insurance office. It is important to carry all the required documents for verification. Post payment and procurement of documents, the applicant successfully avails the policy.

Premium Payment Process of Edelweiss Health Insurance Payment

Premium is calculated for Edelweiss Health Insurance on the following grounds:

  • Sum Insured
  • Policy Term
  • Number of family members
  • Geographical location
  • Age
  • Pre-existing diseases

Premium Payment Process of Edelweiss Motor Insurance Payment

Premium is calculated for Edelweiss Motor Insurance on the following grounds:

  • Make and model of car
  • Car type and its features
  • Date and city of registration
  • Fuel type
  • Year of manufacture
  • Geographical location
  • Marital status
  • Deductibles\optional features

Awards and Achievements

The insurer has been recognised with the following awards:

  • The Golden Peacock Award 2018 for innovative product/service in the field of insurance
  • Crisis No. 1 ULIP for 2020- Edelweiss Tokio Life’s Wealth Secure
  • Special Recognition – SAP ACE Award
  • MINT Sap Digitalised award 2018
  • SAP Process Innovation 2018 Award

Edelweiss General Insurance FAQs

Written By: Paisawiki - Updated: 11 December 2020

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