Paisawiki is a Part of Logo
Get insured from the comfort of your home No medicals required

Tell us about you

Future Generali Health Insurance Customer Care
250+ Plans 18 Insurance Companies
₹ 5 Lakh Coverage @ ₹ 10/day
7 Lakh+ Happy Customers

*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply

Future Generali Health Insurance Customer Care

Future Generali Insurance is among the leading insurance providers of the country. Established in 2007, this company was founded as a joint venture between the Future Group of Industries and the Generali Group. Future Generali Insurance offers an extensive range of health insurance products, which are designed to meet various health risks faced by people and their family members.  This company is associated with 2300+ network hospitals and has an incurred claim ratio of 87.42.

* PaisaWiki does not endorse, rate or recommend any particular insurer or insurance product offered by an insurer.

Future Generali Health Insurance Customer Care

Future Generali Customer Care department is responsible for taking care of all customer queries and complaints. Applicants of Future Generali Health Insurance and existing policyholders can opt to visit the official website of the company for the following queries:

  • Direct or cashless settlement
  • Claim registration
  • Insurance renewal reminders
  • Report a grievance or lodge a complaint
  • Give feedback on the service
  • Forms and Downloads
  • Service parameters and turnaround times
  • Share appreciation
  • FAQs
  • Cashless hospitalisation assistance
  • Raise a new query
  • Renew policy
  • View/Change policy details
  • Track request status
  • Enquiry Form
  • Locate network hospitals or diagnostic centres
  • Blacklisted hospitals information

The applicant or policyholder may easily select the option that they want to resolve or get further details on, and they would subsequently be asked for further details to furnish the needed information.

How to Connect with the Future Generali Health Insurance Customer Care?

Here are the diverse channels through which policyholders or applicants can get in touch with Future Generali Health Insurance Customer Care department:

  • WhatsApp: +91-8108198633. Their WhatsApp number can be used for a range of services, including premium alerts, important updates, policy renewals, and Aadhar/PAN document verification.
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: https://life.futuregenerali.in/
  • Mobile phone application
  • SMS: Policyholders have to SMS 'keyword' to 9222211100, and representatives of the insurance provider shall give them a call back within 2 hours. This facility is available from 8 am to 8 pm, all days of the week. Here are some of the most common terms used for mobile assistance:
  • SERVE: For service requests
  • PRODUCT: For product queries
  • REN: For renewal related queries
  • Online chatbot: The Reva chatbot present at the Future Generali Insurance website, which can help people out with several elements and provide them with real-time services, including:
  • Policy purchase
  • Policy enquiry process
  • Policy status
  • Premium due date
  • Premium due value
  • Nearest branch details
  • Request for a soft copy of policy document
  • Premium paid certificate
  • Renewal payments

Future Generali Customer Care Numbers

Here is the list of customer care numbers that any Future Generali customers can use to get in touch with a company representative:

  • 1860 500 3333
  • 022 67837800
  • 1800 220 233.

Future Generali Health Insurance: Complaint Redressal 

Several channels for complaint redressal at Future Generali Health Insurance that also connect to the customer care. The following points provide a better insight into them:

  • Call: Any Future Generali customers having issues regarding their health insurance plan easily give a call to their customer care helpline number to talk to a representative. Their customer care number for complaint redressal is: 1800-102-2355
  • Email: Future Generali Insurance can be contacted through their email, This email address is being protected from spambots. You need JavaScript enabled to view it.., to get issues, grievances, and complaints resolved. For people desiring to register a complaint/grievance in regards to any group insurance policy, may choose to send an email at This email address is being protected from spambots. You need JavaScript enabled to view it.. In case issues of the customers remain unaddressed even after calling the Future Generali Health Insurance customer care or sending an email to them, policyholders may escalate the concern with the grievance cell of the company and write an email at This email address is being protected from spambots. You need JavaScript enabled to view it..
  • Social media: Policyholders can even raise a complaint at any of the social media platforms of the Future Generali Insurance.

Letter: The policyholder/proposal may send a duly signed compliant letter to the Grievance Redressal Officer (GRO) of Future Generali Life Insurance Company Ltd. in Thane West, Maharashtra

In addition to using the channels mentioned above, customers may even visit any of the local branches of the Future Generali Insurance to get their issue resolved promptly.

Future Generali Health Insurance: Corporate office

The Future Generali Health Insurance has its corporate headquarters in Mumbai.  In addition to that, they have their branches in:

Tier I Cities

Delhi, Kolkata, Chennai, Hyderabad, Bangalore

Tier II Cities

Vijayawada, Guntur, Vizag, Guwahati, Patna, Raipur, Goa, Ahmedabad, Rajkot, Surat, Baroda, Faridabad, Gurgaon, Jammu, Ranchi, Dhanbad, Mysore, Hubli, Mangalore, Trivandrum, Cochin, Bhopal, Gwalior, Indore, Jabalpur, Solapur, Nagpur, Amravati, Aurangabad, Pune, Kolhapur, Nashik, Cuttack, Bhubaneshwar, Chandigarh, Jalandhar, Amritsar, Ludhiana, Bikaner, Jaipur, Kota, Jodhpur, Salem, Madurai, Coimbatore, Trichy, Agartala, Agra, Varanasi, Noida, Lucknow, Meerut, Kanpur, Allahabad, Dehradun, Asansol 

Features and Benefits of the Future Generali Health Insurance

Some of the alluring feature and benefits that make the policy worth buying are:

  • The facility of cashless claim is offered in more than 4000 network hospitals across the nation.
  • The option of lifetime renewals is available with their plans.
  • Tax Benefit for health insurance is provided under section 80D of the Income Tax for up to Rs25000. *Tax benefit is subject to changes as per prevailing tax laws.
  • Daycare procedures are covered for chosen plans.
  • The portability benefit is also provided.
  • 15 days free-look period given for cancelling the policy.
  • After 4 claim-free policy years, free health check-ups can be availed at authorized centres.

FAQs

Written By: Paisawiki - Updated: 22 September 2020

Top Articles

Best Health Insurance Plans in India

Best Health Insurance Plans in India

Best Health Insurance Plans in India 2020 Drafting a sound financial plan is challenging to an individual for reasons more than one. The primary aim of the plan is to cater for financial cover for life goals and long term wealth creation in the fo...
Best Health Insurance Plan For Senior Citizens

Best Health Insurance Plan For Senior Citizens

Best Health Insurance Plan For Senior Citizens When it comes to a health insurance plan it is more than a necessity in today’s times. As we know and will even agree that any eventuality does not come with prior notice or information. In any cas...
Best Health Insurance Companies in India 2020

Best Health Insurance Companies in India 2020

Best Health Insurance Companies in India 2020 Agent: Sir, what type of health policy do you want? Buyer: Yaar kuch bhi de de, sare to same he hote hai almost. Agent: No sir, there are multiple types as per the requirement. Buyer: Achcha, policy...
Best Dental Insurance Plans in India

Best Dental Insurance Plans in India

Best Dental Insurance Plans in India One of the scariest aspects of everyday life is going to see a dentist. A simple toothache can turn a happy day into a painful experience. And we can’t ignore the expenses associated that can’t assume to be...
Best Maternity Insurance Plans in India

Best Maternity Insurance Plans in India

Best Maternity Insurance Plans in India Health insurance with maternity cover and childcare benefits provide for the expenses incurred before, after, and during the delivery process of a child. Expecting parents are often bombarded with expenses ...