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*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
An all-round health coverage acts as the best balm on financial worries while mitigating external risks. Reliance Health Insurance is a progressive health insurance plan which has been serving its customers and their transcending insurance needs with proficiency. In 2006, Reliance Group commenced its health division, as a subsidiary of Reliance Anil Dhirubhai Ambani Group, called Reliance Health.
Reliance has led the path as a serviceable insurance firm since 2000. In the same way, Reliance Health Insurance Customer Care has been equitably branched out across the country, offering plenty of health solutions to varied customer needs. As per the IRDAI, Reliance Health Insurance’s incurred claims ratio for F.Y. 2017-18 is 106.5%.
Reliance Health has built an empathetic customer care unit, guiding its customers with a modest and helpful approach. The customer care team at Reliance Health Insurance Customer Care addresses queries and redresses grievances with expertise. The insurer can be reached on the official website for addressing the following queries:
The website offers a click-away solution to all the queries of policyholders, where issues are resolved through the listed options or are channelized further for required details.
Following are the various mediums through which Reliance Health Insurance Customer Care can be reached out:
Customers can write to the Reliance Correspondent at their office in Indore, Madhya Pradesh.
Reliance Health Insurance Services promise their customers a speedy redressal process once reached out. It is a well-designed 4-step process, which a customer should follow. Learn from below:
Dial them at Toll-Free: 1800 3009
Reach on Email
Customers can locate their nearest branch via location monitor on the website. Reliance reach has a PAN-India presence for those customers who want to visit in person.
Correspondence in Writing
Write to them to their office in Indore, Madhya Pradesh.
If step 1 fails to address the worry, one should proceed to write an email to rgicl.grievances[at]relianceada[dot]com.
If again the customer stands dissatisfied with the response, he/she should email the Head Grievances at rgicl.headgrievances[at]relianceada[dot]com.
As the last option, Reliance Health urges the customer to reach out to the Ombudsman by visiting the nearest ombudsman centre. These centres are present at the following locations:
Ahmedabad, Bengaluru, Bhopal, Bhubaneshwar, Chandigarh, Chennai, Delhi, Guwahati, Hyderabad, Jaipur, Ernakulam, Kolkata, Lucknow, Mumbai, Noida, Patna, and Pune.
Reliance Health Insurance Customer Care has its presence in almost all the cities across the countries, from where it operates through the functional branches. The list is given below:
Ahmedabad, Amritsar, Ahmednagar, Alappuzha, Aurangabad, Bangalore, Belgaum, Bhubaneshwar, Bellary, Calicut, Chandigarh, Chennai, Coimbatore, Dehradun, Durgapur, Erode, Faridabad, Gandhinagar, Gulbarga, Gurgaon, Hassan, Howrah, Hubli, Indore, Jabalpur, Jamnagar, Jodhpur, Kannur, Kanpur, Kochi, Kolhapur, Kolkata, Kollam, Lucknow, Ludhiana, Madurai, Mandi, Mangalore, Mumbai, Mysore, Nagpur, New Delhi, Noida, Palakkad, Patna, Raipur, Pune, Rajkot, Shimla, Thane, Trichy, and Mangalore.
Health insurance policy from Reliance General comes with the following features and benefits:
Ans: As a definition, a pre-existing condition is a disease, which was diagnosed before the health insurance policy was bought. Reliance Health covers the pre-existing conditions only when the 4-year policy period is over to the first insurance.
Ans: The policy period has ample scope for renewal in the 15-days grace period after the premium payment date is over. And, if the premium is not paid at all during the grace period, then the policy becomes non-existent.