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*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
Royal Sundaram Health Insurance Group has a customer care and support team ready to assist you throughout the year, at any time of the day. The customer support team is instituted to help customers by resolving any queries they may have regarding their health insurance policies. They help customers address issues like:
They do this either over the phone, via email or live chat, and even face-to-face. Besides this, the customer support services team is also available in the office during working hours. Customers can also contact them through other methods, including phone, email, or via their dedicated chat support feature.
As of February 2019, Ageas Insurance International has acquired a 40% equity stake in the company after all necessary approvals and formalities.
Royal Sundaram Insurance Group offers a wide range of health insurance plans to its customers at cost-effective prices. In that, the health insurance provider’s policies provide comprehensive coverage and benefits, enough to take care of the life insured and his or her family. Starting from the most basic plans, health insurance from Royal Sundaram covers a broad spectrum spanning pre and post-hospitalization charges, maternity benefits, and access to cashless hospitalization in over 5000 hospital networks.
As suggested above, the customer support team of Royal Sundaram Health Insurance is available for resolving the queries of customers that may be related to various aspects of the health insurance policies that they have bought. They can be reached with the help of email, phone, or even the live chat feature available on the official website. One way to contact the customer care team of Royal Sundaram Health Insurance Group is by phone.
Different customer care numbers are available on the official website of the company. In addition to this, city or state-wise phone numbers are also available on the respective official websites of the cities or states.
Here is the main customer care number of the Royal Sundaram Group.
The main registered office of the Royal Sundaram Health Insurance Customer Care Services is situated in Chennai. The customer care wing of the health insurance company also has its presence across the country, including all major cities of the different states. The various states of India, where Royal Sundaram Health Insurance Customer Care offices are situated include:
Andhra Pradesh
Assam
Bihar
Chandigarh – UT
Chandigarh
Chattisgarh
Delhi – UT
New Delhi
Goa – UT
Gujarat
Haryana
Himachal Pradesh
Jharkhand
Karnataka
Kerala
Maharashtra
Tamil Nadu
West Bengal
The Royal Sundaram Health Insurance Customer Care service addresses complaints from customers and helps resolve them. Different customer care numbers available for redressal of grievances are listed below.
You can send all queries and grievances to the email address mentioned above, or even contact them using the phone number given here. Or you can also write to them.
Health insurance plans from Royal Sundaram come with the following featured and benefits:
Ans: There are two ways in which you can place claim requests for your health insurance from Royal Sundaram. You can fill and submit an online form by visiting the official portal of the company, or you can send a mail to the customer support team, intimating them of your claim. In general, all claims proceeds would be cleared in two working days.
Ans: If anyone covered under any of the health insurance schemes from Royal Sundaram is hospitalized, then the policyholder has only two days to intimate the company, so that they can process the claim.
Ans: The Royal Sundaram Health Insurance Group has a network of over 5000 hospitals across the country that offer cashless hospitalization facilities under several of its health insurance plans.
Ans: If you have lost or misplaced your insurance card issued to you by the company, then you must immediately intimate Royal Sundaram by contacting them through their customer support services team.
Ans: You can buy any of the health insurance plans offered by the Royal Sundaram Insurance Group online by filling a form for the same. You can also purchase health insurance from Royal Sundaram from any of the reputed broker websites.
