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ManipalCigna Health Insurance Customer Care
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ManipalCigna Health Insurance Customer Care

ManipalCigna boasts one of the best health insurance customer care systems in India. They were awarded the Best Health Insurance Company of the Year, 2019 award, at the India Insurance Summit and Awards, 2019, due to their impeccable customer care services. Below are some of the features of the ManipalCigna health insurance customer care that make it one of the most trusted insurance providers across the country.

How does ManipalCigna Health Insurance Customer Care Work?

ManipalCigna Health Insurance Customer Care is a team of dedicated people who serve the needs of its customers. They are well-skilled and well-trained of the products offered by the insurer. The customer care department is responsible for the following queries:

  • A dedicated team working 24x7 to clarify customer complaints and queries
  • Tracking the status of the policy
  • Tracking the status of a claim, if raised by the policyholder
  • Managing any queries in relation to the payment of premium or assisting with the online payment portal
  • They also offer access to and guidance through health and wellness programs
  • Assistance in offering any kind of expert opinions
  • They also aid prospective buyers by guiding them through the purchase process and explaining the features and benefits offered by various plans to help them make an informed choice
  • Their grievance redressal system is top-notch and offers instant replies and clarifications
  • They are also open to receiving suggestions and feedback from their customers to help serve them better
  • Clarification of queries related to policy exclusions, policy renewal, add-ons, etc.
  • Assistance in updating personal contact information or the address in the policy
  • Any assistance that the policyholder might need regarding any aspect of the policy, terms, and conditions or emergency hospitalisations

How to Contact the ManipalCigna Health Insurance Customer Care?

The following are the contact details of the ManipalCigna health insurance customer care.

To avail customer care assistance, one can contact them via phone, e-mail or postal mail, or visit one of the branches directly, to get their issues resolved. The addresses of their branches in some of the major metropolitan cities are given below:

Toll-free number for customer care

1800 102 4462 (Within India)

 

+91 22 4985 4100 (Outside India)

E-mail ID for general complaints

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For any assistance regarding alteration to the policy

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Postal addresses

Mumbai, Maharashtra

ManipalCigna Health Insurance Company Ltd.,

401/402, Raheja Titanium,

Western Express Highway,

Gurgaon East,

Mumbai- 400063.

ManipalCigna Health Insurance Company Ltd.,

F5-6, 5th floor, Pinnacle Bussiness Park,

Shanti Nagar, Mahakali Caves Road,

Andheri East,

Mumbai- 400093.

Ph: 022 6277 4600

Pune, Maharashtra

ManipalCigna Health Insurance Company Ltd.,

1240-A, 2nd floor, Subhadra Bhavan,

Apte Road, Shivaji Nagar,

Pune- 411004.

Delhi

ManipalCigna Health Insurance Company Ltd.,

E75, Seventh floor, Himalaya House,

23 KG Marg, Connaught Place,

New Delhi- 110001.

Chennai, Tamil Nadu

ManipalCigna Health Insurance Company Ltd.,

Old no.90, New no.104, Ganesha Towers,

Dr Radhakrishnan Salai,

Mylapore, Chennai- 600004.

Kolkata, West Bengal

ManipalCigna Health Insurance Company Ltd.,

No.18, 4th floor, Chowringhee Court,

55.Chowringhee Road,

Kolkata- 700017.

Hyderabad, Telangana

ManipalCigna Health Insurance Company Ltd.,

H.No.13-2-42/1-6, 2nd floor, GBR Tower,

Chaitanyapuri, Dilsukh Nagar,

Hyderabad- 500060.

Bangalore, Karnataka

ManipalCigna Health Insurance Company Ltd.,

Second floor, Rajat Tower 11th Main,

Jaya Nagar, 4th Block,

Bangalore- 560011.

Surat, Gujarat

ManipalCigna Health Insurance Company Ltd.,

No.303, 3rd floor, Meridian Tower,

Neat UTC Building, Udhana Darwaja,

Surat- 395002.

Jaipur, Rajasthan

ManipalCigna Health Insurance Company Ltd.,

No.507-510, 5th floor, Landmark building,

Ahinsa circle, C-scheme,

Jaipur- 302001.

Website address

www.manipalcigna.com 

 ManipalCigna Customer Care Braches Across India

ManipalCigna has its main headquarter in Mumbai and has corporate branches in the following cities also:

  • Kolkata
  • Delhi
  • Bangalore
  • Chennai
  • Cochin
  • Hyderabad
  • Coimbatore
  • Pune
  • Ahmedabad
  • Chandigarh
  • Lucknow
  • Mangalore
  • Jaipur
  • Bhubaneshwar

 About the Insurer

ManipalCigna health insurance company, formerly known as the Cigna TTK health insurance company limited, is a leading health insurance provider in India. They are a joint venture between the Manipal Group, which is a healthcare delivery and higher education provider in India, and the Cigna Corporation, which is a global health service provider. With their headquarters in Mumbai, Maharashtra, and with 28 branches in several cities across the country, they have established themselves a trustworthy name. More than 17 NBFCs, banks, and financial institutes have tie-ups with ManipalCigna Insurance company. Their main goal is to offer their customers a complete health insurance package that would benefit the policyholder maximally.

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Written By: Paisawiki - Updated: 22 October 2020

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