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Royal Sundaram Health Insurance Customer Care
250+ Plans 18 Insurance Companies
₹ 5 Lakh Coverage @ ₹ 10/day
7 Lakh+ Happy Customers

*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply

Royal Sundaram Health Insurance Customer Care

Royal Sundaram Health Insurance Group has a customer care and support team ready to assist you throughout the year, at any time of the day. The customer support team is instituted to help customers by resolving any queries they may have regarding their health insurance policies. They help customers address issues like:

  • Buying health insurance from Royal Sundaram
  • FAQ
  • Complaint and Grievance Requests
  • Matters related to Forms and Downloads
  • List of Cashless Hospitals and Treatment Facilities coming under the Network
  • Filling Enquiry Forms
  • Locating Network Hospitals
  • Issues related to policy renewals
  • Changes in policy details
  • Tracking Request Statuses
  • Feedback on the services offered

They do this either over the phone, via email or live chat, and even face-to-face. Besides this, the customer support services team is also available in the office during working hours. Customers can also contact them through other methods, including phone, email, or via their dedicated chat support feature.

About Royal Sundaram Health Insurance

Founded in October 2000, Royal Sundaram General Insurance is the first private insurance provider established in the country. The company has been licensed to the IRDAI.

As of February 2019, Ageas Insurance International has acquired a 40% equity stake in the company after all necessary approvals and formalities.

Royal Sundaram Insurance Group offers a wide range of health insurance plans to its customers at cost-effective prices. In that, the health insurance provider’s policies provide comprehensive coverage and benefits, enough to take care of the life insured and his or her family. Starting from the most basic plans, health insurance from Royal Sundaram covers a broad spectrum spanning pre and post-hospitalization charges, maternity benefits, and access to cashless hospitalization in over 5000 hospital networks.

Royal Sundaram Health Insurance Customer Care Numbers

As suggested above, the customer support team of Royal Sundaram Health Insurance is available for resolving the queries of customers that may be related to various aspects of the health insurance policies that they have bought. They can be reached with the help of email, phone, or even the live chat feature available on the official website. One way to contact the customer care team of Royal Sundaram Health Insurance Group is by phone.

Different customer care numbers are available on the official website of the company. In addition to this, city or state-wise phone numbers are also available on the respective official websites of the cities or states.

Here is the main customer care number of the Royal Sundaram Group.

  • Customer Service
  • 1860-425-0000
  • New Policy
  • 022-50061088

Royal Sundaram Health Insurance City-Wise Customer Care List

The main registered office of the Royal Sundaram Health Insurance Customer Care Services is situated in Chennai. The customer care wing of the health insurance company also has its presence across the country, including all major cities of the different states. The various states of India, where Royal Sundaram Health Insurance Customer Care offices are situated include:

Tier – I Cities

  • Chennai
  • Mumbai
  • Bangalore
  • Delhi
  • Kolkata
  • Hyderabad

State-wise Tier – II Cities

Andhra Pradesh

  • Guntur
  • Kurnool
  • Nellore
  • Kadapa
  • Anantapur
  • Rajamundry
  • Vijaywada
  • Vishakapatnam

Assam

  • Guwahati
  • Jorhat

Bihar

  • Gaya
  • Patna
  • Purnea

Chandigarh – UT

Chandigarh

Chattisgarh

  • Bilaspur
  • Raipur

Delhi – UT

New Delhi

Goa – UT

Gujarat

  • Ahmedabad
  • Anand
  • Bapunagar
  • Baroda
  • Bharuch
  • Bhavnagar
  • Gandhidham
  • Himatnagar
  • Jamnagar
  • Mehsana
  • Navasari
  • Rajkot
  • Sangli
  • Surat
  • Vapi

Haryana

  • Gurgaon
  • Rohtak

Himachal Pradesh

  • Mandi

Jharkhand

  • Dhanbad
  • Jamshedpur
  • Ranchi

Karnataka

  • Belgaum
  • Bellary
  • Davanagere
  • Gulbarga
  • Hasan
  • Hospete
  • Hubli
  • Mangalore
  • Mysore
  • Shimoga
  • Tumkur
  • Vijayapura

Kerala

  • Calicut
  • Kannur
  • Kochi
  • Kollam
  • Kottayam
  • Manjeri
  • Trivandrum

Maharashtra

  • Amravati
  • Aurangabad
  • Kolhapur
  • Mumbai
  • Nagpur

Tamil Nadu

  • Coimbatore
  • Dharmapuri
  • Erode
  • Hosur
  • Trichy
  • Salem

West Bengal

  • Kharagpur
  • Siliguri

Royal Sundaram Health Insurance Complaint Redressal

The Royal Sundaram Health Insurance Customer Care service addresses complaints from customers and helps resolve them. Different customer care numbers available for redressal of grievances are listed below.

  • Customer Care Number for Complaint Redressal: 1860-425-0000
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

You can send all queries and grievances to the email address mentioned above, or even contact them using the phone number given here. Or you can also write to them.

Features and Benefits of Royal Sundaram Health Insurance

Health insurance plans from Royal Sundaram come with the following featured and benefits:

  • Save taxes as per Section 80D of the Income Tax Act, 1981 (the insurer provides
  • Lifetime renewal benefit
  • Smooth and hassle-free, ISO-certified claim processes
  • In-patient hospitalization
  • Over 200 Daycare procedures
  • Regular health check-ups
  • AYUSH treatment
  • Vaccination for animal bites
  • Cumulative bonuses for every claim-free year
  • Maternity Cover
  • A Network of over 5000 hospitals
  • Pre-Existing Cover

FAQs

Written By: Paisawiki - Updated: 22 September 2020

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