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Star Health Insurance

Having health insurance to cover different medical expenses is always a wise decision. As there can be no guarantee on the safety of an individual and anyone can be in an unfortunate accident or suffer from medical contingencies. Thus, having a health insurance policy saves the day.

Currently, with the increase in competition in the health insurance sector, insurance companies are now providing policies with attractive features and offers.

Out of the many insurance providers, Star Health and Allied Insurance is one of the best choices to buy a policy from.

What is Star Health Insurance?

Star Health and Allied Insurance Company Ltd. is one of the highly reputed and leading insurance providers in India. The Company was founded and became operational in the year 2006.

Star Health and Allied Insurance is the first-ever stand-alone medical insurance company to emerge in India. It provides insurance to people, but it specializes in the fields of Health Insurance, Personal Accident Insurance, Travel Insurance and Overseas Mediclaim.

It also has business interests in the area of bancassurance, owing to the fact that it has well-established relationships with several banks in India.

Star Health Insurance Company is headquartered at Chennai, Tamil Nadu and currently operates from over 550 branches spread across India.

It operates through different channels such as insurance brokers, agents, online, etc as well as it also communicates with clients directly if they so wish. The current CEO and Chairman of the company is Mr V. Jagannathan.

The insurance provider offers an ultra-wide range of health insurance policies with affordable premium rates and attractive options for sum insured. It also offers various add-ons that policyholders can choose to suit their medical requirements.

Highlights of Star Health and Allied Insurance Company Limited

Serial Number

Feature of the Company

Particulars

1

Hospital network

9900+

2

Waiting period for coverage of pre-existing diseases

3 years

3

Incurred Claim Ratio

63%

4

TPA (Third Party Administrator) Investment

None

5

No Claim Bonus

Up to 100%

6

Policy Renewability

Lifetime Policy Renewability

7

Grace Period

30/ 120 Days

8

Free Look Period

15 Days

Why should you choose Star Health Insurance?

Some of the compelling reasons as to why an individual should purchase a Star Health Insurance policy are as follows:

  • First and foremost, Star Health Insurance is the first stand-alone medical insurance company in India
  • The company currently operates from more than 500 branches in India, which makes one to easily reach a branch office in case of applying for or raising a claim or a query regarding a policy
  • There is no TPA (Third party Administrator) intervention or investment regarding claim settlement, as Star Health provides in-house settlement of claims in addition to direct interaction with policyholders or applicants
  • The claim and renewal process are quite simple with minimal documentation and are settled quickly
  • Owing to the wide hospital network of Star Health Insurance, cashless hospitalization, as well as coverage for prior and post-hospitalization expenses, are provided by the company
  • Financial coverage for medical expenses such as hospital room charges, cost of various specified medical procedures and treatments, cost of medicines, physician charges, etc are provided by the policy
  • All of the Star Health Insurance plans offer specialized and extensive coverage not only for adults but for children, teenagers and senior citizens too
  • All the medical insurance plans offered by Star Health are available online at the company’s official website and can be purchased from there
  • Until and unless a policyholder attains an age of 65 years, he/she doesn’t have to go through any co-payments, if he/she doesn’t wish to do so
  • All the Star Health Insurance plans come with Lifelong Policy Renewability option, that is there are no age restrictions regarding policy renewal
  • There is provision for medical coverage for pre-existing diseases that the policyholder suffers from after a certain waiting period, that is 3 years
  • All reimbursement claims are decided and settled within 30 days of intimation of the same by the insurance provider, which is comparatively faster than other insurance providers
  • The company has a lot of awards and recognitions under its belt for its excellent services in the medical insurance sector 

Types of Star Health Insurance plans

The Star Health Insurance Company provides a wide range of plans that a policyholder can choose from to suit his/her financial requirements on medical grounds. The medical insurance policies by Star Health are mentioned below:

Serial Number

Name of the Plan

Age Criteria

Sum Insured (In INR)

Policy Term

 

Min Age

Max Age

Min Sum Insured

Max Sum Insured

1

Star Family Health Optima Insurance plan

18 years

65 years

3 Lakh

25 Lakh

1 year

View Plan

2

Star Senior Citizens Red Carpet Health Insurance policy

60 years

75 years

1 Lakh

25 Lakh

1/ 2/ 3 year(s)

View Plan

3

Star Comprehensive Insurance policy

18 years (for adults)

3 months (for children)

65 years (for adults)

25 years (for children)

5 Lakh

1 Crore

1/ 2 year

View Plan

4

Star Medi Classic Insurance policy (available for individuals – Individual Floater Basis)

5 months

65 years

1.5 Lakh

15 Lakh

1/2 year(s)

View Plan

5

Star Health Gain Insurance policy

91 days

65 years

1 Lakh

5 Lakh

1 year

View Plan

6

Star Super Surplus Insurance policy

18 years (for adults)

3 months (for children)

65 years (for adults)

25 years (for children)

5 Lakh

25 Lakh

1 year

View Plan

7

Star Diabetes Safe Insurance policy

18 years

65 years

3 Lakh

10 Lakh

1 year

View Plan

8

Star Cardiac Care Insurance policy

10 years

65 years

3 Lakh

4 Lakh

1 year

View Plan

9

Star Micro Rural and Farmers Care plan

18 years (for adults)

1 year (for children)

65 years (for adults)

25 years (for children)

1 Lakh

2 Lakh

1 year

View Plan

10

Star Care Micro Insurance plan

18 years (for adults)

2 years (for children)

65 years (for adults)

25 years (for children)

1 Lakh

1 Lakh

1 year

View Plan

11

Star Criticare Plus Insurance policy

18 years

65 years

2 Lakh

10 Lakh

1 year

View Plan

12

Star Family Delite Insurance policy

5 months

65 years

2 Lakh

3 Lakh

-

View Plan

13

Star Cancer Care Gold plan (Pilot Product)

5 months

65 years

3 Lakh

5 Lakh

1 year

View Plan

14

Star Special Care plan

3 years

25 years

3 Lakh

3 Lakh

1 year

View Plan

15

Star Hospital Cash Insurance policy

18 years (for adults)

91 days (for children)

65 years (for adults)

25 years (for children)

1,000

5,000

1/2/ 3 year(s)

View Plan

16

Star Outpatient Care Insurance policy

18 years (for adults)

31 days (for children)

50 years (for adults)

25 years (for children)

25,000

 

1 Lakh

1 year

View Plan

17

Young Star Insurance policy

18 years (for adults)

91 days (for children)

40 years (for adults)

25 years (for children)

3 Lakh (for individual cover)

5 Lakh (for floater cover)

3 Lakh (for Individual cover)

1 Crore (for  floater cover)

1/2 year(s)

View Plan

18

Star True Value Health Insurance policy

5 months

70 years

30,000

80,000

-

 

View Plan

19

Arogya Sanjeevani Policy, Star Health

3 months

65 years

1 Lakh

5 Lakh

1 year

View Plan

20

Star Novel Coronavirus  (nCoV) (COVID-19) Insurance policy (Pilot Product)

18 years (for adults)

3 months (for children)

65 years (for adults)

25 years (for children)

21,000

51,000

1 year

View Plan

See More Plans

Take a look at all the Star Health Insurance plans in detail.

Star Family Health Optima Insurance Plan

  • This is one of the best medical insurance plans offered by Star Health that provides comprehensive coverage
  • It is issued as a single sum insured covering the medical expenses of an entire family
  • The sum insured by this plan is capped at INR 25 Lakhs
  • Auto Recharge for sum insured is available three times, for up to 100% each, in a policy tenure
  • Annual check-up worth INR 3,500, organ transplantation, road ambulance and air ambulance services are provided by this plan
  • Special covers under this policy include domiciliary hospitalization, newborn baby cover, assisted reproductive medical treatment and second medical opinion
  • All day care treatments and procedures are covered
  • It offers No Claim Bonus to the policyholder equivalent to 25% of the sum insured for the first policy year and a 10% increase for every subsequent policy years thereon 

Star Senior Citizens Red Carpet Health Insurance Policy 

  • This plan is specifically designed for senior citizens, especially those who are between 60 to 75 years of age
  • No pre-plan medical screening of the applicant required
  • It provides financial coverage for various hospitalization expenses such as cost of anaesthetics, nursing, doctor’s consultation, hospital room, etc and includes both in-patient and out-patient hospitalization
  • This policy provides coverage against pre-existing diseases that the policyholder is/may be suffering from after a waiting period of 1 year
  • In case of planned hospitalization, reimbursement for various expenses incurred by the policyholder is made as a lump sum after getting discharged from the hospital
  • This policy comes in two variants, that is, individual cover and family floater cover
  • Additional covers include ambulance charges, treatments for specific illnesses and ailments
  • The insurance provider offers 5% discount upon buying this policy online

Star Comprehensive Insurance Policy

  • As the name suggests, this plan offers extensive coverage that covers the cost of the treatments and surgeries undergone
  • It provides reimbursement or coverage in the event of an accident that leads to permanent total disability or sudden death
  • In case of sudden death, all the benefits of this plan are transferred to the beneficiary or nominee
  • Auto restoration of the sum insured available, up to 100%
  • There is provision for covering delivery of pregnant ladies and expenses incurred on newborn babies
  • All in-hospitalization expenses and pre & post-hospitalization charges are covered by this policy, for up to 60 days and 90 days respectively
  • It covers treatments for pre-existing diseases after the waiting period is over
  • Other benefits include cash on a daily basis for hospital expenses (during hospitalization of the insured or his/her family), free healthcare check-ups every year, OPD treatment, etc
  • Expenses incurred by the policyholder in case of using emergency ambulance services are covered by this plan 

Star Medi Classic Insurance Policy 

  • Auto restoration of the sum insured available for up to 200%
  • This policy can be extended to cover hospital cash facility
  • Healthcare check-ups are covered by this policy after every 4 claim-free years
  • Pre-policy medical screening is required for individuals above the age of 50 years while applying for the policy, at authorised medical centres
  • Day care treatment, newborn baby cover and domiciliary hospitalization is also covered by this policy
  • Additional covers include coverage against pre-existing diseases, specific illnesses and ailments after the completion of the waiting period, non-allopathic treatments, pre and post-hospitalization expenses, etc
  • Optional covers include also includes patient care cover

Star Health Gain Insurance Policy 

  • This policy targets nuclear families that consist of parents & children and provides coverage for all of them
  • It provides coverage against outpatient as well as inpatient medical treatments and procedures
  • Prior and post-hospitalization expenses are also covered, for up to 30 days and 60 days respectively
  • This plan provides financial coverage against all day care treatments
  • Ambulance charges are covered
  • It also covers treatments for pre-existing diseases that the life insured is/may be suffering from, provided that the claim is raised after a waiting period of 48 months

Star Super Surplus Insurance Policy 

  • This policy is a healthcare top-up plan
  • It offers a higher sum insured in comparison to other plans at a comparatively lower and affordable premium
  • No pre-plan medical screening required
  • This plan has provision for medical coverage against pre-existing diseases after a waiting period of 1/ 3 years as per plan variant
  • This plan comes in 2 options, which are the individual cover option (for individuals) and the family floater option (for self and family with a maximum of 4 persons covered under this policy – 2 adults, 2 children)
  • Hospitalization expenses such as doctor’s consultation charges, nursing fees, cost of drugs, medicines and consumables, cost of surgical appliances, etc are covered
  • Additional covers include emergency road ambulance cover, air ambulance cover, second opinion cover, etc

Star Diabetes Safe Insurance Policy 

  • As the name suggests, this plan is designed to cover the medical expenses incurred by Type 1 and Type 2 Diabetes patients
  • This plan comes in two variants – individual cover and floater cover (for self and spouse only)
  • 100% auto restoration of the sum insured is available
  • It offers coverage for all day care procedures
  • This policy has lifelong renewability
  • The initial waiting period is 30 days (except for hospitalization due to diabetes or accidents), 24 months for specified diseases and 48 months for pre-existing diseases
  • Out-patient expenses incurred by the policyholder are covered
  • Personal accidents are also covered by this plan

Star Cardiac Care Insurance Policy 

  • This plan has been designed to provide multiple healthcare coverage to cardiac patients
  • No pre-plan medical screening of the applicant is required
  • It offers coverage against different pre-specified heart diseases after completion of 90 days of the continuation of the policy
  • It comes in 2 variants – gold plan and silver plan
  • There is provision for coverage for all day care treatments undertaken by the policyholder
  • In-patient hospitalization, pre and post-hospitalization expenses for up to 30 days and 60 days are covered
  • Ambulance charges, out-patient expenses and personal accident are also covered by this plan

It provides financial coverage against medical treatments and procedures for pre-existing diseases after a waiting period of 48 months

Star Micro Rural and Farmers Care Policy 

  • This policy has been designed for individuals and families living in rural India
  • No pre-medical screening is needed
  • It covers in-patient hospitalization expenses, which includes doctor’s fee, room charges, medical appliances, tests, etc.
  • Cataract treatment is covered under this policy
  • It covers all day care procedures under this policy
  • Only 6 months waiting period for treatment of pre-existing diseases and specified illness

Star Care Micro Insurance Policy 

  • The plan is available in 2 variants – individual cover and family floater cover
  • This plan is available in select towns, which are categorised into Tier 1 and Tier II areas
  • It provides coverage for 405 day care procedures
  • Cash on a daily basis is provided for hospital expenses if the policyholder is hospitalized
  • In-patient hospitalization expenses are covered

Star Criticare Plus Insurance Policy 

  • This is Critical Illness policy that covers 9 critical Illness and ailments
  • It provides coverage against hospitalization expenses such as hospital room rent, cost of prescribed drugs and medicines, doctor’s consultation charges and other related medical expenses
  • It also offers coverage for pre-hospitalization as well as post-hospitalization expenses incurred by the policyholder

Star Family Delite Insurance Policy 

  • This family medical insurance plan is affordable and is available on floater basis
  • This plan offers coverage for in-hospitalization, pre-hospitalization and post-hospitalization charges for up to 30 days and 60 days respectively
  • It also provides financial coverage against certain pre-specified diseases
  • Pre-policy medical screening is required for individuals above the age of 50 years applying for this plan
  • Additional covers of this policy include ambulance charges
  • The policyholder can raise a claim regarding treatment of pre-existing diseases after a specific waiting period of 48 months
  • It offers lifetime renewability

Star Cancer Care Gold Policy 

  • As the name suggests, it is especially for individuals diagnosed with some form of cancer
  • It is the first insurance plan in India designed for cancer diagnosed individuals, on a pilot basis
  • No pre-policy medical test is required
  • It provides coverage against all cancer-related healthcare check-ups, treatments and procedures, for all forms of cancer
  • Under this plan, a lump sum amount is paid in case of recurrence or metastasis or second cancer
  • Star Cancer Care plan offers indemnity coverage, under which the cost of surgical and interventional therapies are covered
  • This plan also covers non-surgical medical procedures and non-interventional therapies related to any form or stage of cancer

Star Special Care Plan 

  • This plan is targeted at children having autistic spectrum disorder
  • It provides coverage for all autism-related medical procedures
  • Hospitalization expenses are covered for an amount up to INR 5,000 per day
  • Other additional expenses during hospitalization such as cost of surgical equipments, anaesthesia, oxygen, drugs and medicines, etc are covered by the Star Special Care plan
  • Operation theatre charges are also included
  • It offers coverage against different day care treatments and procedures

Star Hospital Cash Insurance Policy 

  • This plan provides additional coverage of hospital cash for incidental expenses, such as food, travelling, etc. during hospitalization
  • The plan is available in two sum insured options – Individual cover floater cover
  • A lump sum payment is made under this policy
  • It covers seven types of hospital cash for sickness, ICU, accident, convalescence, worldwide, childbirth and day care hospital cash
  • A waiting period of 2/ 3 years for covering hospitalization due to pre-existing diseases as per the plan variant

Star Outpatient Care Insurance Policy 

  • As the name suggests, this standalone plan has been specifically designed to cover outpatient consultations
  • It covers the expenses incurred on doctor’s consultation fee as well as pharmacy bills
  • Coverage for dental treatment, ophthalmic treatment and non-allopathic treatment expenses is provided
  • Cost of physiotherapy and diagnostic tests are also covered under this policy
  • It is available in three variants – silver plan, gold plan and platinum plan
  • A waiting period of 1/ 2/ 3 years is applicable for covering OPD cost arising out of pre-existing diseases
  • 25% renewal discount is given after every two claim-free years

Young Star Insurance Policy 

  • This plan has been designed to cover adults up to the age of 40 years
  • This plan offers coverage for in-patient hospitalization expenses, pre & post-hospitalization expenses for up to 60 days and 90 days respectively
  • All day care procedures are covered under this plan
  • It is available in both individual & floater cover and comes in gold and silver plan variants
  • Ambulance charges, cost of annual health check-up and e-medical opinion is also provided
  • This plan allows mid-term inclusions for newborn baby, newly married spouse and legally adopted child on paying additional premium
  • It offers extra sum insured for a road traffic accident claim
  • Hospital cash benefit and delivery expenses are available only under the gold plan
  • This plan is renewable for life
  • It comes with cumulative bonus and restoration of sum insured option

Star True Value Health Insurance Policy 

  • This policy covers medical expenses with a lower range of sum insured
  • All in-patient hospitalization, such as surgeon’s fee, boarding charges, medicines, etc are covered under this plan
  • Cataract surgery is also covered
  • 10% and 15% family discount for covering two and more than two family members respectively
  • 5% cumulative bonus for every claim-free year
  • This policy is renewable for life

Arogya Sanjeevani Policy, Star Health 

  • It is a standard health plan that covers all essential medical expenses at an affordable premium
  • All in-patient hospitalization expenses are covered including room charges, surgical appliances, specialist fees, nursing charges, ICU and related charges
  • It covers all day care procedures
  • Pre-hospitalization for up to 30 days and post-hospitalization for up to 60 days is covered
  • Both individual and floater cover is offered under this plan
  • Coverage for AYUSH treatment and cataract surgery is also available
  • No pre-medical screening is required for up to 50 years
  • Cumulative bonus for up to 50% is offered
  • This policy can be renewed for life

Star Novel Coronavirus (nCoV) (COVID-19) Insurance Policy 

  • This plan has been designed to cover people diagnosed with the novel coronavirus disease
  • It covers hospitalization expenses and cost of test for coronavirus only
  • This pilot project does require the applicant to undergo a medical screening to buy the policy
  • A lump sum payment is made under this plan
  • A waiting period of 16 days is applicable under this plan

Other plans offered by Star Health Insurance

Below is the list of other types of plans offered by Star Health Insurance:

Accident Care Insurance plan

This is an insurance plan offered by Star Health Insurance that provides extensive coverage in the event of accidents. All medical expenses incurred due to treatments for accidents are either provided for or reimbursed under this policy.

Student Care Insurance plans

As the name suggests, this insurance plan is uniquely designed for individuals who want to cover their children in case of accidents. The various Student Care Insurance plans are mentioned below:

  • School Student Care Insurance plan
  • College Student Care Insurance plan

Features and Benefits of the Star Health Insurance

Features

Star Health Insurance comes with the following attractive features:

  • Coverage against in-patient hospitalization and/or treatment including doctor’s consultation and nursing charges, cost of medicines, hospital room rent, OT charges, dialysis, oxygen, c etc
  • Coverage for pre-hospitalization and post-hospitalization expenses
  • Coverage for treatment of pre-existing diseases, after the waiting period gets over
  • Plans available in individual and floater formats
  • Auto Restoration of Sum Insured
  • Coverage for day care and domiciliary treatments and procedures

Benefits

Buying a health insurance policy from Star Health insurance comes with the following benefits:

  • Cashless hospitalization and hospital cash benefits
  • Ultra wide hospital network
  • Tax benefits – As mentioned under Section 80D of Income Tax Act, 1961
  • Free Annual Preventive Healthcare checkups and tests
  • Coverage against day care treatments and domiciliary hospitalization
  • 100% increase in sum insured for a claim-free renewal
  • Various attractive and affordable add-on covers
  • Coverage against treatment for pre-existing diseases and ailments 

Inclusions of the Star Health Insurance

A Star Health Insurance policy covers the following medical expenses:

  • In-patient hospitalization expenses
  • Prior and post-hospitalization expenses
  • Ambulance charges
  • Pre-existing diseases’ treatment (post completion of waiting period)
  • Domiciliary hospitalization or treatment
  • Day care treatments or procedures
  • Diabetes treatment, cardiac disease treatment, cancer treatment (under specific policies)
  • X-Ray, anaesthesia, diagnostic tests, etc upon hospitalization

Exclusions of the Star Health Insurance

Star Health Insurance does not provide coverage for the following:

  • Injury or diseases inflicted during participation in wars, strikes or riots
  • Injury or diseases inflicted due to exposure to nuclear radiation
  • Cost of non-allopathic drugs and medicines
  • Naturopathy treatments
  • Hospital admission, registration, telephone, cable and other related expenses
  • Plastic, sex change, cosmetic and other related surgeries
  • Treatments for certain specified diseases like Fistula, Piles, Hernia, Sinusitis, etc 

Eligibility Criteria to apply for the Star Health Insurance

The eligibility criteria for Star Health Insurance plans are as follows:

Serial Number

Type of Plan

Minimum Age

Maximum Age

1

Individual Star Health Insurance plans

18 years

65 years

2

Family Star Health Insurance plans

18 years (for adults)

3 months/91 days (for children)

65 years (for adults)

25 years (for children)

3

Senior Citizen Health Insurance plans

60 years

75 years

Claim Process of the Star Health Insurance

The claim process refers to the procedure that has to be followed by a policyholder in order to raise a claim. The claim process offered by Star Health Insurance is pretty simple, quite fast and hassle-free with minimal documentation involved.

There are two types of claim processes, which are mentioned below:

Cashless Claim Process of the Star Health Insurance

The cashless claim process refers to availing cashless treatment under a Star Health Insurance policy. It can be obtained only at a network hospital of Star Health Insurance. One is required to go through the following steps in order to successfully complete this process and raise the corresponding claim:

  • Intimate Star Health about your hospitalization via phone or email
  • Visit the insurance desk at the network hospital
  • Show the policy ID containing the policy number
  • Submit investigation reports and consultation paper of the doctor
  • The network hospital will submit the filled-in pre-authorization form to Star Health
  • The claim will be verified and the authorization will be issued
  • A doctor may be appointed to visit the insured patient, if required
  • After discharge, the hospital will send the required documents to Star Health and the claim amount will be paid directly to the hospital

Reimbursement Claim Process of the Star Health Insurance

The reimbursement claim process refers to availing indemnity against medical expenses incurred by the policyholder during a planned or unplanned medical event. The following steps show how to raise a Reimbursement Claim:

  • Intimate Star Health within 24 hours of hospital admission
  • Post discharge, clear all the hospital bills and keep the original receipts
  • Make copies of those receipts
  • Fill up a Star Health Insurance claim form
  • Submit the claim form with the receipts and other required documents
  • The claim would be settled according to the specified terms and conditions

Documents required during the Reimbursement Claim process

  • Original hospital bills with payment receipts
  • Original chemist bills (drugs, medicines and consumables)
  • Duly filled in and signed reimbursement claim form
  • Medical test report(s)
  • Discharge summary sheet issued by the hospital
  • Medical certificate/ prescription issued by the attending doctor

Renewal Process of the Star Health Insurance

Policy renewal process refers to the process where a policyholder applies for the renewal of his health insurance policy. Like its claim process, Star Health Insurance renewal process is quick, simple and hassle-free.

Policyholders have to go through the following steps for Star Health online renewal:

  • Go to the policy renewal section
  • Fill out the existing policy details such as policy number, name, DOB, etc
  • Select the plan and make any changes you want in the policy
  • Make the premium payment online
  • The policy will be renewed

How to Buy Star Health Insurance?

There are two methods following which one can buy a Star Health Insurance plan. These are mentioned below:

  • Offline method – This is the old-fashioned method that involves visiting the nearest branch office of the insurance company and filling out the application form in order to apply for a policy. The premium amount has to be paid and the policy will be issued.
  • Online method – This is the trending and more convenient method that involves one to just go to the internet. Browse and select the health insurance plan by Star Health that he/she wants to buy.

Star Health Insurance FAQs

Written By: Paisawiki - Updated: 21 September 2020

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