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TATA AIG Health Insurance Customer Care
250+ Plans 18 Insurance Companies
₹ 5 Lakh Coverage @ ₹ 10/day
7 Lakh+ Happy Customers

*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply

TATA AIG Health Insurance Customer Care

TATA, since its inception, has been serving in many dimensions. TATA AIG Health Insurance is a joint venture of TATA and American International Group (AIG), offering insurance services in India since 2001. It provides customer-specific health insurance products with simplified and comprehensive plans that provide the right mix of features and coverage to the policyholder.

TATA AIG Health Insurance Customer Care Details

Assured medical care and round the clock working and empathetic workforce, put the customer at ease in any difficult time. TATA AIG Health Insurance Customer Care lives up to its tag line, 'With you Always,' capably extending the helping hand to the customer, when and where in need. Customer care at TATA AIG Health Insurance assists the policyholders for an array of policy-related worries in an efficient way.

Policyholders can have their questions answered, or grievance redressed through TATA AIG's official website. One can reach the website for addressing the following queries:

  • Addressing the discrepancies in the information form
  • Griefs on cashless claims and reimbursement
  • Click ‘Pay Now’ for premiums
  • Connect to the nearest networked hospital
  • Downloads
  • FAQs related to policy services
  • Get the premium quoted
  • Locate the nearest customer care center
  • Complaining or reporting a grievance
  • Processing an online policy renewal
  • Raise an issue
  • Rectifying the errors
  • Solve the queries on a call
  • Submitting feedback
  • To seek the Expert’s help
  • Tracking the application status
  • Updating or changing policy credential

TATA AIG website offers a 'Reach out to Us' option for their customers, through which optimized solutions are presented in the phased manner.

Contact Details of Tata AIG Health Insurance Customer Care

Following are the various modes through which Tata AIG Health Insurance Customer Care can be reached out:

  • Through Phone:
  • Tolled Number: 022-66939500 (works across the nation)
  • City wise Landline numbers:

Ahmedabad - 66610201

Bangalore - 6650001

Chennai - 66841050

Delhi - 66603500

Hyderabad - 66629882

Kolkata - 64509767

Mumbai - 66939500

Pune - 66014156

  • Toll-Free Number: 1800-266-7780 (24x7 accessible service forwarded to the right extension)
  • E-mail ID
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Have them Call You!
  • Reach them on the toll-free no: 1800 22 22 33 33
  • Or share the credentials in their drop-box, they will reach out as per the schedule by logging on to their website: tataaig[dot]com
  • Correspondence through Other Means:

Write to them at their office at G.K. Marg, Mumbai.

Or access them on the following:

  • 24X7 Toll-Free No: 1800 266 7780 or 1800 22 9966 (For Senior Citizens)
  • Fax: 022 6693 8170
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

TATA AIG Health Insurance: Complaint Redressal

TATA AIG Health Insurance Customer Care promises its customers a well-planned complaint lodgment process that is structured under its customer grievance redressal policy.

Once the complaint is filed, the company takes almost 10 days to process it. Thus, patience is the key. If the customer is still not satisfied with the service, he or she is advised to follow the given steps while complaining:

Redressal Level 1

Once the waiting period is over, and the issue stays unresolved, then there is an escalation process that first happens at the managerial level.

  • One can write to the Manager at This email address is being protected from spambots. You need JavaScript enabled to view it., who can help in investigating the matter internally. Responses are usually sent within 8 days after the receipt of the email. 

Redressal Level 2

In case of a lack of response at level 1, one can directly write to the Head-Customer Care. At this stage, once the email is sent to This email address is being protected from spambots. You need JavaScript enabled to view it., a 7-day waiting period applies to the process. In this, the company assures the customer to resolve the issue to the best of its abilities. 

The Final Level

The waiting period after the third level is supposed to be 30 days, after which a customer can opt for the Ombudsman level help as prescribed by the IRDAI. For Tata AIG Health Insurance, the Ombudsman office is stationed in these cities.

  • Ahmedabad
  • Bengaluru
  • Bhopal
  • Bhubaneshwar
  • Chandigarh
  • Chennai
  • Delhi
  • Guwahati
  • Hyderabad
  • Jaipur
  • Ernakulam
  • Kolkata
  • Lucknow
  • Mumbai
  • Noida
  • Patna
  • Pune

Tata AIG Health Insurance Customer Care Branches

With its nationwide presence, Tata AIG Health Insurance Customer Care has been reached by its customers as per their feasibility and proximity. The branches are available at these following locations:

  • Ahmednagar
  • Amravati
  • Anantapur
  • Aurangabad
  • Begusarai
  • Belgaum
  • Bengaluru
  • Bhagalpur
  • Bhilai
  • Bhopal
  • Bijapur
  • Bilaspur
  • Chandigarh
  • Cochin
  • Delhi
  • Dhanbad
  • Gaya
  • Guntur
  • Guwahati
  • Hazaribagh
  • Hubli
  • Indore
  • Jabalpur
  • Jammu
  • Jamshedpur
  • Kalaburgi
  • Kalyan
  • Kurnool
  • Kolhapur
  • Kottayam
  • Kozhikode
  • Latur
  • Mangalore
  • Margao
  • Mumbai
  • Muzaffarpur
  • Mysore
  • Nagpur
  • Nanded
  • Nashik
  • Nellore
  • Patna
  • Pune
  • Purnea
  • Raipur
  • Rajahmundry
  • Ranchi
  • Ratlam
  • Satara
  • Satna
  • Solapur
  • Srinagar
  • Thane
  • Thrissur
  • Tirupati
  • Trivandrum
  • Tumkur
  • Vijayawada
  • Virar
  • Visakhapatnam

Features and Benefits of TATA AIG Health Insurance

Tata AIG health insurance plans are offered with the following features and benefits:

  • A nationwide cashless claim is enabled around 3000+ network hospitals
  • Offers 15-days free look period where a cancellation is an option
  • Provides flexible policy transfer
  • Tax benefits are ensured under Section 80D of the Income Tax Act,1961 of up to Rs 15000 for an individual and Rs 20,000 for a senior citizen. *Tax benefit is subject to change as per the tax laws.
  • Options to opt for a family floater policy
  • Includes a lifelong renewal choice in their health plans
  • Health insurance includes AYUSH benefits
  • Cumulative Bonus for the same premium paid
  • Overseas Medical Policy (OMP) for individuals undertaking frequent foreign trips
  • Zero sub-limits on various treatment procedures entailing both in-house and OPD patients
  • To avoid the policy lapse, a 30 day grace period is provided for which no coverage is given for the time premium stays unpaid
  • Upgradation of sum insured as per the feasibility of the insured

FAQs

Written By: Paisawiki - Updated: 22 September 2020

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