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*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
TATA, since its inception, has been serving in many dimensions. TATA AIG Health Insurance is a joint venture of TATA and American International Group (AIG), offering insurance services in India since 2001. It provides customer-specific health insurance products with simplified and comprehensive plans that provide the right mix of features and coverage to the policyholder.
Assured medical care and round the clock working and empathetic workforce, put the customer at ease in any difficult time. TATA AIG Health Insurance Customer Care lives up to its tag line, 'With you Always,' capably extending the helping hand to the customer, when and where in need. Customer care at TATA AIG Health Insurance assists the policyholders for an array of policy-related worries in an efficient way.
Policyholders can have their questions answered, or grievance redressed through TATA AIG's official website. One can reach the website for addressing the following queries:
TATA AIG website offers a 'Reach out to Us' option for their customers, through which optimized solutions are presented in the phased manner.
Following are the various modes through which Tata AIG Health Insurance Customer Care can be reached out:
Ahmedabad - 66610201
Bangalore - 6650001
Chennai - 66841050
Delhi - 66603500
Hyderabad - 66629882
Kolkata - 64509767
Mumbai - 66939500
Pune - 66014156
Write to them at their office at G.K. Marg, Mumbai.
Or access them on the following:
TATA AIG Health Insurance Customer Care promises its customers a well-planned complaint lodgment process that is structured under its customer grievance redressal policy.
Once the complaint is filed, the company takes almost 10 days to process it. Thus, patience is the key. If the customer is still not satisfied with the service, he or she is advised to follow the given steps while complaining:
Once the waiting period is over, and the issue stays unresolved, then there is an escalation process that first happens at the managerial level.
The waiting period after the third level is supposed to be 30 days, after which a customer can opt for the Ombudsman level help as prescribed by the IRDAI. For Tata AIG Health Insurance, the Ombudsman office is stationed in these cities.
With its nationwide presence, Tata AIG Health Insurance Customer Care has been reached by its customers as per their feasibility and proximity. The branches are available at these following locations:
Tata AIG health insurance plans are offered with the following features and benefits:
Ans: A policyholder via his login credentials at the portal can access the status of the policy.
Ans: One can register for the claim online during any of the 7 working days.
Ans: TATA AIG health insurance policies can be availed by both individual and families as per the requirement.